FAQ

WHAT ARE THE PRINT SIZES?

A5 - 148mm x 210mm

A4 - 210mm x 297mm

A3 - 297mm x 420mm

DO YOU SUPPLY FRAMES?

I don’t, but I've created the designs in standard sizes so that it’s easy for you to frame yourself.

WHY LIMITED EDITIONS?

I thought it would be nice to do limited runs that are numbered and signed that also come with Certificates of Authenticity so you are getting something unique and collectible. 

HOW DO YOU CREATE THE PRINTS?

They are all designed and printed in my studio.  All made to order, digitally printed on premium 230gsm archival matt paper and quality checked before I send them to their new home.

Each design is created using colours inspired by the print process of CMYK which refers to the four ink plates used in colour printing: cyan, magenta, yellow, and key (black).  RGB: red, green and blue which is the system representing the colours used on a digital display screen.  Also designs in graphic black and white.

Please note that some colours maybe slightly different to what you see on screen.

HOW LONG BEFORE I GET MY PRINT(S)?

I usually dispatch within 2-3 days (a little longer in busy periods) + delivery time


HOW MUCH IS DELIVERY AND HOW LONG?

FREE UK DELIVERY ON ALL ORDERS

Royal Mail 2nd Class Signed For
(estimated 2-3 days after dispatch)

EUROPE FREE delivery on orders over £70

Europe Tracked & Signed For - £9.95
(estimated 3-5 working days after dispatch)

ROW FREE delivery on orders over £100

ROW Tracked & Signed For - £15.95
(estimated 6-7 working days after dispatch)

Overseas shipments outside the UK may incur customs fees dependent on the country. Unfortunately I can’t predict or take responsibility for any customs fees that may be applied.


IS DELIVERY TRACKED?

All UK deliveries are sent by Royal Mail 2nd Class which isn't tracked but will require a signature.

For Europe and ROW deliveries are tracked and require a signature.


HOW ARE THEY PACKAGED?

Doing my best for the planet, all of my packaging is either paper, card, recycled or biodegradable.

Prints are wrapped in compostable plastic then inserted into a hard backed paper envelope.


CAN I RETURN A PRINT OR PRINTS?

All of my limited edition prints are made to order, so I can only accept returns and refunds if the print arrives damaged.

Please contact me at yellow@etchasetch.com within 7 days of receiving your order and I will do my very best to rectify the issue if the print arrives damaged.


CAN I CONTACT YOU?

Of course, drop me a message at yellow@etchasetch.com and I will get back to you normally within 24 hours.