Delivery & Returns
HOW LONG BEFORE I GET MY PRINT(S)?
I dispatch within 1-2 days (a little longer in busy periods) + delivery time. All prints are dispatched from the UK.
HOW MUCH IS DELIVERY AND HOW LONG?
FREE UK DELIVERY
Royal Mail 2nd Class Signed For (estimated 2-3 days after dispatch)
Royal Mail 24 Tracked (next day after dispatch) £5.00
EUROPE FREE delivery on orders over £70
Royal Mail Tracked & Signed For - £10 (estimated 3-5 working days after dispatch)
ROW FREE delivery on orders over £100
Royal Mail Tracked & Signed For - £15 (estimated 6-7 working days after dispatch)
Customs and duty fees to destinations outside of the UK
Please be aware you are liable to pay customs and duty fees incurred for shipments to destinations outside of the UK. I am not responsible for any parcels returned due to unpaid customs fees and will not issue refunds under these circumstances.
IS DELIVERY TRACKED?
All UK deliveries are sent by Royal Mail 2nd Class which isn't tracked but will require a signature.
For Europe and ROW deliveries are tracked and require a signature.
HOW ARE THEY PACKAGED?
Doing my best for the planet, all of my packaging is either paper, card, recycled or biodegradable.
Prints are wrapped in compostable plastic then inserted into a hard backed paper envelope.
CAN I RETURN A PRINT OR PRINTS?
All of my limited edition prints are made to order, so I can only accept returns and refunds if the print arrives damaged.
Please contact me at yellow@etchasetch.com within 7 days of receiving your order and I will do my very best to rectify the issue if the print arrives damaged.
Buyers are responsible for return postage costs.